11/14/2023 0 Comments Windows 10 sophos home wont uninstall![]() ![]() It is a long time since I have used the Sophos Enterprise version which uses a Windows Server but it may be a similar process as Sophos Cloud but you would use the Windows Server app to authorise uninstalling Sophos. This is obtained by logging in to the Sophos Central Cloud system as an administrator and finding the specific Mac in the list and then the specific password for that device. Stop Sophos AutoUpdate Service to prevent a potential update or conflict during the uninstall process. ![]() ![]() If you are using Sophos Cloud Edition - normally this applies to businesses then you likely will get asked for a 'Tamper Protection Password'. Creating the batch file Turn off Tamper Protection on the computer that Sophos will be uninstalled from. In there you will see an app called 'Remove Sophos'. Sophos Home Edition can be uninstalled by going to your /Applications folder. ![]() See - Use safe mode to isolate issues with your Mac - Apple SupportĪssuming you can login to the computer then read on… You could try booting your Mac in 'safe mode' which disables software like Sophos but should let you login. So your first step is to make sure you can login to the computer. Unless you can login to the computer you will not be able to remove anything let alone Sophos. Here is a selection:įor more information visit The XLab FAQs and read the FAQ on removing software. There are many utilities that can uninstall applications. Be sure you also delete this item as some programs use it to determine if it's already installed. The item generally has a ".pkg" extension. Usually with the same name as the program or the developer. Some applications install a receipt in the /Library/Receipts/ folder. Look for them in /Library/LaunchAgents/ and /Library/LaunchDaemons/ or in /Home/Library/LaunchAgents/.
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